Terms and Conditions

The Hamilton Rental Terms and Conditions

Bookings Registering with The Hamilton and deposit or full payment of the reservation confirms acceptance of the terms and conditions set out and shall be binding on the persons listed on the booking form intending to occupy the premises (or any subsequent amendments to this list).

You must be over the age of 21 to place a reservation and register.

No pets allowed.

For the comfort of guests, there is a non-smoking policy in place in all of our homes.

To ensure comfort, security and peace of mind, all of our homes are registered with the State authorities and in full compliance with all relevant legislation. The home is available from 4pm, local time, on the day of arrival. Departure must be by 10am on the morning of departure. Guests may arrange to arrive earlier or stay later if the home is available. A nominal charge will be levied for this service and must be booked with us in advance where appropriate. When required, a receipt of this deposit will register the booking with us and you will be sent a confirmation of the booking. Payment of the balance is due no later than 6 weeks prior to your arrival date. Upon receipt a confirmation will be sent out.

You will receive full details of the home, along with directions and key codes within 72hrs of your departure date. Failure to make the final payment by the due date (6 weeks prior to arrival) may result in the loss of the booking and deposit. We recommend that all guests ensure they have appropriate holiday, medical, injury and cancellation insurance cover prior to travel.

Processing/Admin Charges: A processing/admin fee is charge for every reservation to cover the cost of administrative documents and management services.

Property Protection Plan: YOU ARE SOLELY RESPONSIBLE FOR ANY THEFT, DAMAGE OR BREAKAGES THAT MAY BE CAUSED TO THE PROPERTY OR ITS INVENTORY DURING YOUR STAY.

Cancellation by Guests: In the event of your party needing to cancel, the following conditions will apply:

Guests who cancel at least 14 days before check-in will get back 100% of the amount they paid. If they cancel between 7 and 14 days before check-in, they'll get back 50%. Otherwise, they won't get a refund.

For a refund, cancellation must be in writing. No cash refunds are given.

Cancellation by The Hamilton in the unlikely event that personal circumstances necessitate cancellation of the booking, we will seek to relocate your booking to a home of a similar or superior standard. However, if we are unable to find a suitable relocation, we will refund any monies paid (without interest, compensation or consequential loss of any kind).

Force Majeure: The Hamilton, the owners and their agents accept no responsibility or liability for any loss or damage or alterations to the terms of this booking caused by events beyond their control including, but not restricted to, hurricanes, war, civil commotion, flight delays or cancellations, technical difficulties with transportation, alteration or cancellation of schedules by carriers, adverse weather conditions, fire, flood, industrial dispute or any other event beyond their control. We recommend that all guests ensure they have appropriate holiday, medical, injury and cancellation insurance cover prior to travel.

Change of Property Location or Address by the Home Owner or The Hamilton In the event that circumstances necessitate a change of property location of home or community for a confirmed booking, we will seek to relocate your booking to a home of a similar or superior standard within our available inventory. However, if we are unable to find a suitable relocation, we will refund any monies paid (without interest, compensation or consequential loss of any kind) toward the difference of accommodation. Safety & Security Due to state fire regulations, under no circumstances may more than the maximum number of persons identified on the booking form occupy the home.

Complaints: In the unlikely event of a problem arising during your stay in one of our homes, you should contact us immediately and we will seek to resolve the matter within a reasonable period of time. If the problem has not been reported to us within 24 hours of the problem arising, we cannot accept responsibility.

Disclaimer of LIABILITY:

The property is privately owned and neither the owners nor we, the management company, accept any responsibility whatsoever for personal injury, accidents, loss or damage to persons or personal effects, however caused.

LoveRentals, the owners, and their agents reserve the right of entry at any time. This includes authorized workers such as maintenance crew, gardeners, pest control contractors, etc. INFORMATION DIRECTORY: while all information supplied is deemed to be correct, and to the best of our knowledge, it is understood that the information supplied is for guidance purposes only and does not form part of any contract.

Pets are prohibited: YOU ACKNOWLEDGE THAT NO PETS ARE ALLOWED IN OR ON THE PREMISES. THE UNAUTHORIZED OCCUPANCY OF PETS WHERE PROHIBITED WILL RESULT IN IMMEDIATE EVICTION AND LOSS OF ALL RENTS AND SECURITY DEPOSITS!

 

Powered by CiiRUS Property Management Software